Listening (instead of refuting), considering (instead of casting aside) and respecting (instead of turning our backs). We seek to check our assumptions, acknowledge our past mistakes, and know our own blind spots. When we reach a decision we hold it loosely, ready to update our thinking and surrender our perspective with grace. We learn to listen — not in order to speak, but in order to hear, undistracted by what we think we already know. Humility leads to an increased capacity to absorb information, a deeper understanding of the issue at hand, and greater clarity about what to do next.